Gaston Bistro & Bar
Bureau Wow guidance and input were key to the strong uplift in performance during the venue’s operations period: covers rose by 72%, and revenue more than doubled, increasing by 108% from Q1 to Q2, 2025.
Ivan Guttierez - F&B Director
Grand Hyatt Bangkok
JJ Relaunch & Repositioning
After working with Bureau Wow on the decoration, music and programming JJs has successfully relaunched and is meeting our expectations achieving a 300% increase Year on Year in comparable months.
Peter Hildebrand - General Manager
Grand Hyatt Seoul
Penthouse Grill & Bar guest experience
Since the relaunch of the Penthouse cocktail bar with the support of Bureau WOW, we have seen a strong uplift in results and overall guest sentiment.
Revenue more than doubled Year on Year (+120%), driven primarily by an exceptional +153% growth in beverage sales. Dinner covers increased by 65%, and average beverage checks increased by over 50%, indicating that guests stayed longer, consumed more, and engaged more deeply with the venue’s offerings.
Our TripAdvisor reviews have grown with a consistent 4.8/5 rating, and a noticeable spike in 5-star feedback specifically mentioning cocktails, ambiance, and live music.
The venue is now ranked #126 out of over 8,700 restaurants in Bangkok, a clear reflection of the success of the revamp and experience-focused strategy.
Sabine Delettre Nakamura - Outlet manager
Park Hyatt Bangkok
Wedding Fair concept and experience
In 2023, Bureau Wow collaborated with us at Park Hyatt Bangkok to elevate our Wedding Atelier concept to unprecedented levels. While we had hosted atelier experiences before, this edition marked a turning point, thanks to their inspired event conceptualization, design direction, and storytelling finesse.
Together, we unveiled an all-inclusive format that had not yet been seen in Bangkok’s wedding scene, leading to a remarkable increase in bookings with the highest weddings booked rate ever seen at the hotel and setting a new benchmark for bespoke elegance.
Their vision helped us create a truly immersive journey for couples, blending innovation, romance, and refined hospitality.
Angelica Aliberti - Sales & Marketing Director
Park Hyatt Bangkok
Retainer / Celini Italian Restaurant relaunch / Juniper / All outlets guests experience
After the successful completion of our initial project at Grand Hyatt Mumbai, both the ownership and Hyatt management embraced Bureau Wow’s recommendations for the Bar and Italian restaurant, incorporating them seamlessly into the renovation plans.
Building on the success of these recommendations, we reinstated a one-year monthly retainer for Bureau Wow to provide ongoing support and guidance on enhancing the food and beverage experiences across all hotel outlets.
Mitele Sbardellini - F&B Director
Grand Hyatt Mumbai
Kita Cocktail Bar guest experience
We had great pleasure to work with Bureau Wow on overall venue styling, guest experience and menu offer.
We have seen a very clear business increment of +20% year on year for the first year and 2025 beating all previous years with a projected +50% vs previous year.
Malvern Nathaniel - Beverages Manager
Park Hyatt Jakarta
Retainer / C’s / Fountain lounge / Events activations
For the past 3 years Bureau Wow is supporting the hotel through diverse projects like New Year Parties ( 500 pax), Restaurant reconceptualization & relaunch, Space Uplift (Fountain Lounge, Poolside), Mini Activations (Fountain Lounge evenings), New Event Activations (Pool Party -650 pax).
While Bureau Wow is a benchmark in creative inputs, it is the ability to provide these ideas in a manner that is easy to understand and execute that really stands out. Their holistic understanding of guest journey and branding has always made every collaboration a purposeful one. Their energy and passion inspires everyone in the team.
Anumodit Chaturvedi - Hotel Manager
Grand Hyatt Jakarta